Returns & Exchanges

At Candy Claws, we want you to be completely obsessed with your new look. If your order isn't a perfect match, we offer a 30-day return window for all unused and unopened beauty products.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your unused items in their original Candy Claws packaging to ensure they are protected during transit.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing